Questions, issues, or feedback — we read every message.
Email jacobcarlberg97@gmail.com and we'll get back to you as soon as we can. This covers bug reports, feature requests, account issues, and anything else about the app.
How do I add items to my pantry?
From the Stock tab, tap Add and either type an item manually or scan its barcode. Receipt scan and voice add are also available as part of Spud Premium.
How do I cancel or manage my subscription?
Spud Premium is billed through your Apple ID. On iPhone, go to Settings → [your name] → Subscriptions → Spud, and manage or cancel from there. Cancelling stops future renewals — you keep Premium access until the end of the period you already paid for.
How do I delete my account?
In the app, go to Profile → Delete account. This permanently removes your pantry, meal plans, and favorites immediately. It doesn't automatically cancel an active subscription — cancel that separately via your Apple ID settings above.
A barcode didn't scan or matched the wrong product — what do I do?
Barcode lookups come from the public Open Food Facts database, which doesn't have every product. You can always add or correct the item manually instead. If it's a product that should exist, email us and we'll look into it.
Why did a recipe I could make yesterday disappear from Cook Now?
Cook Now re-ranks recipes every time your pantry changes, so using or removing an ingredient can move a recipe out of your current matches. Your pantry itself isn't affected.
Is my data private?
Yes — see our Privacy Policy for full details on what we collect and why.
Email jacobcarlberg97@gmail.com with what you were trying to do and what happened instead — screenshots help a lot.